Support around your care, booked by the day.

We organise your existing records, test reports and discharge summaries into a clear bilingual summary, so a clinician can grasp your history quickly.

• Organises records, test reports and discharge summaries
• Bilingual summary of diagnoses, medicines and allergies
• Question list tailored to the department you will visit
• No diagnosis, prescription or treatment advice is given

A coordinator accompanies you for the whole day: registration, waiting, payment, pharmacy, guiding you between tests and interpreting on site.

• Escort through registration, waiting and payment
• On-site interpretation in consultations and tests
• Help collecting medicines and reports
• We do not make medical decisions or sign consent on your behalf

Escort for a half day, suited to one outpatient consultation or a single investigation.

• Escort for a half day (around 4 hours)
• Help with registration, waiting and payment
• On-site interpretation in the consultation room
• We do not make medical decisions on your behalf

One named coordinator looks after your whole arrangement: appointments, schedule, report follow-up and handover after you return home.

• A single named coordinator throughout
• Appointment, schedule and timing coordination
• Report progress follow-up and translation coordination
• Follow-up reminders after you return home

Priority coordination of appointment and investigation scheduling, to reduce waiting and unnecessary trips.

• Priority coordination of appointment and test scheduling
• On-site guidance to reduce waiting and travel
• Actual timing follows the hospital schedule
• Does not affect clinical judgement or the order of medical care